FAQ
Find answers to some of the most commonly asked questions on our FAQ page.
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Who can I speak with about all things vintage toys?
If you have questions regarding Vintage/Collectible Toys, please contact our very own "Guru", John
While you wait, go check out Five Idiots Talking Toys!
Do you offer a rewards program?
We are in the process of adding a rewards program.
I NEED a gift card for The Vault
You are in luck! We offer digital gift cards in various denominations. If you require an amount that is not listed, please contact us.
I want a physical gift card!
We want to do our part to preserve our Earth! However, we are able to print the gift card info onto a business card if you would like.
I live in a different country, will you ship it?
Currently we do not offer international shipping. That may change, please check back!
Still need help?
General questions: support@shopthevaultonline.com
Vintage toy questions: vintagetoys@shopthevaultonline.com